Afterpay

Shop now.
Pay later.
Always interest-free.
interest-free.
We're making it easier to get
what you want, when you want it.

All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia.

Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms click here.

Frequently Asked Questions about Afterpay
What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How do I use Afterpay?

Simply shop instore or online and add items to your shopping bag and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase.

Please note that all items in your shopping bag must be eligible for Afterpay. There is no minimum for online Afterpay transactions; however, there is a $100 minimum value for in-store Afterpay transactions. A $3,000 maximum purchase amount applies for both online and instore transactions and you must meet additional eligibility requirements to qualify.

Can I use Afterpay on anything at David Jones?

Afterpay is not available for the purchase of: David Jones Gift Cards, Apple, Miele, The Daily Edited, David Jones Flowers, Alcohol, Ultraceuticals or any Layby payments (initial deposit and/or instalment payments).

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

What if I can’t pay an Afterpay instalment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Where can I find common questions about payments?
When will my items be delivered if I use Afterpay?

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

How do I return or exchange an item purchased using Afterpay?

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com/en-AU for a comprehensive list of FAQs, terms, as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/en-AU/privacy-policy.

If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.