Delivery Choices

Christmas Delivery Cut-Offs

FREE STANDARD - By 17 December (all states except WA & NT). For WA & NT, order with Standard Delivery by 11 December | FREE EXPRESS* - By 18 December (all states except WA & NT). For WA & NT, order with Standard Delivery by 11 December | METRO SAME DAY* - By 11am Monday 23 December | CLICK & COLLECT - By 11am Tuesday 24 December to collect after 4pm

EXPRESS DELIVERY

Delivery & Handling Fees - Free for orders over $100. $10 fee for orders under $100.
This is a complimentary service for all David Jones credit card holders.

Dispatch - We aim to dispatch all orders within 1-2 business days, however, this may take longer during peak-trade periods. As soon as our orders have been dispatched, we will email the relevant tracking details to help monitor the progress of shipping.

Delivery Times - Once orders have been shipped, they are expected to be delivered in 1-3 business days within Metro areas. Delivery times to Western Australia, regional and remote destinations may take up to 7 business days.

*Items that are flammable, oversize or shipped directly by a vendor will be sent separately by Standard Delivery.

STANDARD DELIVERY

Delivery & Handling Fees - Free for orders over $100. $10 fee for orders under $100.
This is a complimentary service for all David Jones credit card holders.

Delivery Times - Once orders have been shipped, they are expected to be delivered in 2-5 business days within Metro areas. Delivery times to Western Australia, regional and remote destinations may take up to 7 business days.

METRO SAME DAY

We apologise for the inconvenience, but Sameday Delivery is currently unavailable

STANDARD BULKY

Delivery & Handling Fees

The delivery fee is calculated by the size and weight of the item/s, plus the delivery location.

Please note that additional fees may be charged if your property is difficult to access, for example due to stairs or narrow doorways.

Delivery Locations - Standard metropolitan delivery available within NSW, QLD, SA, VIC, and WA only. Please note that delivery times vary depending on your selected item and delivery location.
To check if delivery options are possible for regional or rural delivery services, please contact your nearest David Jones store.

Locations - Available in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney metropolitan areas.

Mattresses, Bedheads and Bed Bases - All mattresses, bases and bedheads are custom-built as per order. The estimated delivery timeframe is up to approximately 2-6 weeks. During this time, a David Jones Customer Care representative will contact you to book a suitable delivery date.

Furniture - Made to order from the supplier, with a minimum delivery lead time of 6 weeks. Depending on the brand, a representative from either the David Jones Home Delivery team or supplier direct delivery team will contact you to organise a suitable delivery date and time once manufacture has been completed.

Whitegoods and Large Appliances - Ordered from the supplier, with delivery within 1-3 weeks.
A representative from the supplier direct delivery team will contact you to organise a suitable delivery date and time once you have placed your order.

TRY CLICK & COLLECT

Our free service allows you to order online and pick up your purchase from your preferred David Jones store.

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SUSTAINABLE PACKAGING

We are currently trialling new sustainable packaging for online orders. You may receive your order packed with new recycled materials inside the box or satchel.

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Click & Collect is available in Australia only.